Delete your data
Last updated 3 November 2026
How to remove what CourtCast stores about you: in the app, in Metricool, or by asking us. Our privacy policy describes what we store and why.
Disconnect Metricool
- Sign in to CourtCast.
- Open the account menu (your email address at the bottom of the sidebar) and choose Connected accounts.
- Click Disconnect next to Metricool, and confirm.
This immediately deletes your Metricool API token and the brand details we stored. Metricool has no way for us to revoke a token, so to stop it working anywhere else, also regenerate it in Metricool under Account settings → API. The old token stops working at once.
Videos you already sent stay in your Metricool planner, as drafts or as the posts you published from them. Delete them in Metricool if you want them gone.
Delete matches and highlight videos
Delete a match from your match list. That deletes the uploaded video, its rally clips, the analysis, the overlay videos and every highlight video made from the match.
Delete your whole account
Email hello@courtcast.tech from the address you sign in with, and ask us to delete your account. We confirm by email and, within 30 days, delete your account and everything stored with it: matches, analysis, highlight videos, uploaded images and music, and connected accounts. Deleted data can remain in backups for a limited period before the backups are overwritten.
If you appear in someone else’s video
Match videos belong to the customer who uploaded them. Contact that customer, or email hello@courtcast.tech and we’ll pass your request on to them and help them answer it.